Family Outreach and Response

About The Program

The Family Outreach and Response (FOR) Program at CMHA Toronto provides recovery-oriented support to family and friends who have a loved one experiencing a mental health issue. FOR offers education and practical skills to help family and friends gain confidence in their ability to support their loved one and themselves, and to strengthen their relationship.   

At FOR, we recognize: 

  • The relationship between trauma and mental health issues 
  • Barriers to accessing mental health services due to discrimination and marginalization 

At FOR, we value:  

  • Accessible and equitable service 
  • Family empowerment 
  • Hope for change and growth 
  • A trauma-informed approach to mental health care 

Specialized supports include:

  • Early Intervention Family Support: Support for family and friends of young adults experiencing early signs of psychosis.
  • Dialectical Behaviour Therapy (DBT) Informed Family Support: Support for family and friends of a loved one with a label of borderline personality disorder or other emotion dysregulation issues.
  • Family Navigation Program: In partnership with St. Joseph’s Health Centre, our family navigators provide support and education to families of individuals who encounter mental health services at the hospital.

Service provider training

We also offer skills-based training for service providers that are available to any community or hospital-based program and can be tailored to your organization’s needs.

Who's It For

Family and friends who have a loved one 16 years or older who is experiencing a mental health issue.

How IT Works

  1. Family members complete the intake form and submit to CMHA Toronto’s intake team.
  2. Once accepted into the program, the family member(s) will be paired with a case manager
  3. The case manager and family member(s) will meet, identify next steps, and support with resources, counseling and training
Phone
Email

FREQUENTLY ASKED QUESTIONS

Who does the Family Outreach and Response Program serve?

Family and friends who have a loved one that is 16 or over who is experiencing a mental health issue.

Who do you consider to be family?

We recognize “family” as any person who plays a significant role in an individual’s life.

What areas does the Family Outreach and Response Program serve?

Family and friends must be living in the city of Toronto to receive FOR services.

How do I access the program?

To access Family Outreach and Response services:

  1. Fill out the FOR Intake Form and fax or e-mail the referral to the contact information listed on the form.
  2. There may be a waitlist. When space opens up, an intake worker will reach out to you via phone and set up an orientation.

Do you offer training for service providers?

Yes, we offer skills-based training for service providers that are available to any community or hospital-based program and can be tailored to your organization’s needs. For course outlines and fees, please contact us for more information at info@cmhato.org

Contact Us

West Office
700 Lawrence Ave W,
Suite #480 Toronto,
ON M6A 3B4

East Office
1200 Markham Rd,
Suite #500 Scarborough,
ON M1H 3C3

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