CMHA Toronto achieves Exemplary Standing with Accreditation Canada, receiving a perfect score!

April 19, 2023
The Canadian Mental Health Association Toronto Branch (CMHA Toronto) has achieved a perfect score in its recent accreditation survey with Accreditation Canada – receiving Accreditation with Exemplary Standing. CMHA Toronto has received the highest level of accreditation possible that is awarded to organizations that demonstrate achievements beyond the standards set for them. This is a testament to CMHA Toronto’s commitment to providing high-quality mental health services to the community. 
"This organization has risen to the occasion used creativity, tenacity and passion to meet the needs of a very vulnerable population.” 
Accreditation Canada report

Accreditation Canada is an independent, not-for-profit organization that sets standards of excellence for quality and safety in health care organizations across Canada. The Accreditors conducts regular assessments of health care organizations to ensure they meet these standards and provides guidance on areas for improvement. 

CMHA Toronto's recent evaluation included a comprehensive assessment of its services, policies, and processes, as well as interviews with board members, staff, volunteers, and clients. The Accreditors found that CMHA Toronto met all the required standards, and in many cases, exceeded them. 

"We're incredibly proud of this achievement," said Michael Anhorn, Chief Executive Officer of CMHA Toronto. "This recognition is a reflection of the hard work and dedication of our staff, volunteers, and partners, who have worked tirelessly to provide the best possible mental health services to the community." 

The accreditation report highlighted CMHA Toronto's strong commitment to client-centered care, as well as its focus on continuous quality improvement. Accreditation Canada noted in the report “While the pandemic has had significant impacts on how and what programs and services are delivered, this organization has risen to the occasion used creativity, tenacity and passion to meet the needs of a very vulnerable population.” 

The Accreditors also recognized CMHA Toronto’s commitment to diversity, equity, and inclusion, and its efforts to provide accessible mental health services to all members of the community. “Community partners are strong and many ranging from health, education, government, housing, contracted partners, funder, clients and families. Their many skills include meeting clients where they are at, being community based, professional yet personal, evidence informed, advocates, fundraisers and leaders. Partners reinforced that all levels of the organization and people within it live the strategic plan.” 

"We know that mental health is more important now than ever before," said Anhorn. "That's why we're committed to providing high-quality, accessible mental health services to everyone in the community. This accreditation is a validation of our efforts, and we're thrilled to have achieved a perfect score." 

More News from CMHA Toronto


Top tips for better mental health from CMHA Toronto therapists

As we make our way through what has felt like a long winter, we asked some of CMHA Toronto’s clinical staff to offer practical advice to improve and sustain good
Learn More

An unequal burden: The pandemic experiences of Latin Americans in Toronto

A new study co-led by CMHA Toronto and Wellesley Institute explores the unique health inequities experienced by Spanish-speaking Latin Americans in Toronto during the pandemic and recommends specific policy changes
Learn More

Celebrating Black Canadians this February

This February, CMHA Toronto along with many other Canadians, will be honouring Black Canadians for Black History Month. We recognize and celebrate their achievements and reflect on their successes, sacrifices
Learn More

Contact Us

West Office
700 Lawrence Ave W,
Suite #480 Toronto,
ON M6A 3B4

East Office
1200 Markham Rd,
Suite #500 Scarborough,
ON M1H 3C3

Subscribe to
Living. Working. Belonging.

A monthly newsletter from CMHA Toronto about thriving together and improving mental health care